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There is certainly a constraint to that particular studies that’s intrinsic to help you almost every other cell-variety of interviews, the inability in order to band those users in place of a telephone connection. 67 Yet the industry lookup was made in a way that lessened this inherent complications. For the reason that our very own target respondents was basically established customers, which means that a road questionnaire was not made use of. Even though path interviews are a means to maintain a top effect speed, the new effect speed had been saturated in this research since most of the people was in fact happy to address the fresh new survey after they got listened to the device. On top of that, just like the statistics of the investigation were obtained off users away from a specific business of the retail globe, the newest curtain retail sector, it limited the brand new generalizability of your own findings to many other components of brand new retail business. More than you to definitely, this study try presented simply inside the Hong-kong that can maybe not getting relevant to other countries with assorted societies. Since the overseas curtain retail stores may have more regulations, such offering refunds when there is a challenge, as opposed to the curtain retail stores into the Hong kong, the brand new findings may possibly not be relevant in it.


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